Refund, Exchange & Alteration Policy

All sales are final. We do not offer cash refunds.

To protect the quality, fit, and special-order nature of our garments, please review the following policy before purchasing:

• No cancellations, refunds, or exchanges on bridal gowns, bridesmaid dresses, maid-of-honor dresses, special orders, or any garment altered in-store.

• No exchanges on worn, damaged, altered, or used garments.

• Bridal gowns purchased through layaway are final sale and are not eligible for exchange or refund.

• Layaway items are held for 21 days only. After 21 days, the item may be returned to inventory and payments made may be forfeited.

• A 50% deposit is required before any alteration work begins.

• Bridesmaid and maid-of-honor garments include up to three fittings. Additional fittings may require an extra fee.

• A receipt is required to pick up any garment. No exceptions.

• Special orders cannot be cancelled once the order has been placed with the manufacturer.

Please inspect your garment and confirm all details before leaving the store. By making a purchase or placing a deposit, you acknowledge and agree to this policy.

FINAL SALE • NO CASH REFUNDS • NO CANCELLATIONS ON SPECIAL ORDERS • NO EXCHANGES ON BRIDAL OR ALTERED GARMENTS